Competitive Edge | Website Upgrade

Competitive Edge Products has officially updated their website with many new features:

We want to officially announce the updates to our website in hopes to get some feedback from our customers. The updates have been a long time in coming and are likely overdue. A quick summary of the changes is below. We would like any feedback we can get through commenting on this post, or emailing us, on how you like the changes. We would be most interested in the ease of navigation, the helpfulness of the product reviews, the cleaness of the pages, and the overall look of the site.

Competitive Edge Now Supports Customer Feedback:

The product reviews are probably the most standard thing on the web any more, and we have now joined the conversation. We have moved the reviews we had previously posted from our eBay customers onto their respective products in hopes to help future customers make a better buying decision. We have now also had many new product review submissions from our current customers. We invite any customer who has purchased one of our product to leave their review on the appropriate product page.

Competitive Edge has Cleaned Up the Top Banner:

This update was to help customers understand the main ideas of our website better by getting rid of the clutter at the top of the page. We hope this not only makes it easier to look at, but easier to find all of the relevant information you need as you read through the page.

Competitive Edge has Updated the Navigation Buttons:

Sometimes navigating a website is difficult when all the colors match. To help remedy this, we have changed the main navigation buttons to a sharp red color to help
you find your way around the site with greater ease.

We hope these changes help you in making your buying decisions as well as getting the information you need for your purchase.

Related Competitive Edge Products Company Posts:
Competitive Edge | Infopia.
Competitive Edge | Free Shipping.
Competitive Edge | eBay.

Competitive Edge | Local Pickup Option

How does the local pickup option work at Competitive Edge?

Let me start off this post with this disclaimer- not all products at Competitive Edge qualify for the local pickup option. With our suppliers shipping from all over the country, it often happens that we do not have the product someone wants to local pickup in their area.

I will try to elaborate on this option a bit, and then list which suppliers accept local pickups and which ones do not.

The local pickup option allows the customer to avoid all shipping charges, except the fixed local pickup fee of $10.00, and pickup the item themselves from any of our warehouses. This option is often used by customers who live near the point of shipment and do not want to wait for delivery. This option requires the customer to go to the warehouse, put the product into their vehicle of choice, drive it back to their address, and unload the product themselves. Common products that are picked up locally are Lifetime picnic tables, mammoth basketball hoops, Lifetime tables, Lifetime chairs, and Kodiak Canvas Tents. These products all are pretty easy to load up as they are typically boxed up. If you have any questions on whether or not a local pickup will be a good option for you, please call us before placing your order.

List of Suppliers and Local Pickups:

Spalding: No local pickups.
Lifetime Products: Local pickup available in Clearfield, Utah.
Kodiak Canvas Tents: Local pickup available in Salt Lake City, Utah (subject to product availability) and Logan, Utah (subject to product availability).
OFM Office Furniture: Local pickup available in Holly Springs, North Carolina.
DMI Sports Game Tables: Local pickup available in Fort Washington, PA.
National Public Seating: Local pickup available in Clifton, New Jersey.

We have a number of other suppliers for our products, but their volume of sales is very minor. If you do not see the supplier listed you are looking for here, please call us and we will let you know if a local pickup is available.

Competitive Edge Local Pickup Related Links:

Competitive Edge | New Products.
Competitive Edge | Free Shipping Offer.
Competitive Edge | Website Upgrade.

$1500 Free Shipping Offer and Select Items

What does this cheaping offer mean at Competitive Edge Products?

This is an offer we have had in place since the beginning of our site as an incentive to have more high volume buyers. The wording, in the past, has apparently caused some confusion as to what qualifies for this offer. It essentially means that if you meet 1 of 2 criteria your order will receive free shipping:

1. Your order must exceed $1500 in product; i.e. if your order totals $1499.99 you will still be responsible for shipping charges, if any.

2. The select items on the site that have the free shipping offer are either pallet loads, where we are offered shipping discounts by the shipping comapny, or MAP (minimum advertised price) priced and there exists a sufficiently large margin that we can offer to pay the shipping costs.

In both cases we are offered discounts with shipping that we wish to pass on. In overwhelming majority of instances if either of these criteria are not met we are not getting any kind of price break for shipping that we can pass onto you. In the rare occassions we are able to get a shipping discount, there is no real way to foresee it otherwise we would offer the discount in those instances. We at Competitive Edge wish to be as competitive as we can in our pricing and will continue these same offers to help keep prices low for our customers.

If you have any questions about this offer or any other policies of Competitive Edge Products, Inc., please leave your questions in the comments section.

Maintaining a Competitive Edge

Competitive Edge Products, Inc. Customer Service Statement

It has been a long time since we have posted to this blog, so we figured this would be as good a time as any to give our customers an update on the happenings at Competitive Edge. In the past year, and very recently, through continuing to provide excellent service, we have exceeded 15,000 positive feedbacks on eBay. This was a great accomplishment, as eBay has continued to incorporate more and more changes to their seller accounts making it more and more difficult and competitive to maintain high seller status. By having as much support from out customer base as we have, we have been able to maintain high seller status, which minimizes our fees, and thus allows us to sell our product lines at a cheaper price to you, our valued customers.

Beyond the eBay changes, Competitive Edge Products, Inc. continues to simplify the ordering process and automate the outcomes so you are provided with the same service every time in a timely manner. We welcome any feedback and input from our customers that would better enhance your shopping experience with us. Thank you.

Competitive Edge Related Links
Competitive Edge.
Competitive Edge New Items.