Who should you trust when information conflicts about office chairs or other products on the internet?
We recently had a customer call in about our 122-dk office chairs. He had read on another internet site that the seat adustments for the height were from 23" - 27" or 27" - 31". On our site, the description read 'Seat Height: 18"-22"'. He was confused about which one was right. So he called in and I was able to find from the manfuacturer that our site was wrong. With that said, we get our descriptions directly from the manufacturer. If there are parts of the listing that are missing, we get those missing bits of information from our account reps. In this case, we likely did not have those seat heights listed, someone contacted OFM, and likely misunderstood what the specs they were given were referring to. In any case, Competitive Edge will always try to get you the most accurate information about the products we sale. If something ever looks confusing, please call or email us and we will be happy to find a resolution to your questions.
Please leave your comments here if there are any other listings that are confusin and we will be happy to do the research for you.
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